01
RPA — robotic process automation
Software robots for high-volume, rule-based office work. They click, type, copy across systems that don't talk.
References: UiPath · Automation Anywhere · Blue PrismSee it →Three directions for automating the work.
Automation is a spectrum — software robots clicking buttons, no-code workflows wiring tools together, or AI agents that reason and act. The right shape depends on the work, the systems, and how much judgment the task needs.
02
Workflow automation
Connect your SaaS apps with no-/low-code. CRM updates trigger emails, form fills create tickets — without eng tickets.
References: Zapier · Make · n8nSee it →03
AI-agent automation
LLM agents that reason and act — drafting replies, summarising tickets, routing requests with approval gates.
References: LangChain · OpenAI Agents · n8n + LLMSee it →Direction
01
RPA — robotic process automation
01 · Robotic process automation
Software robots. No nights, no weekends.
Software robots for high-volume, rule-based office work. They click, type, and copy across systems that don't talk to each other. They reach into the legacy UIs no integration ever will.
Sample moments · what the user sees
Reach
UI automation
Robots use the legacy UIs no one else can integrate with. Mainframe, desktop, browser.
Read
OCR + extraction
Read PDFs, invoices, statements — structured output from messy input.
Audit
Audit log
Every action, every keystroke, logged. The compliance conversation, pre-empted.
Typography
Inter + JetBrains Mono
Palette
Slate, ink, steel
Voice
Practical, ROI-led, compliance-aware.
Best for
Back-office, finance ops, KYC, claims processing.
Direction
02
Workflow automation
02 · Workflow automation
Connect the dots between your tools.
Connect your SaaS apps with no-/low-code platforms. CRM updates trigger emails, form fills create tickets, sales pings show in Slack — without engineering tickets. Your ops team owns it.
Sample moments · what the user sees
Connect
Trigger → action
One event, many downstream effects. Branching, filters, transforms in plain UI.
Own
No-code building
Your ops team can edit. No JIRA ticket to change a CRM field mapping.
Reach
100+ integrations
CRM, HRIS, billing, support — already connected, already tested.
Typography
Inter — direct, action-led
Palette
Honey, deep brown, signal orange
Voice
Practical, hands-off, scalable.
Best for
Cross-tool processes, marketing & sales ops, lean teams.
Direction
03
AI-agent automation
03 · AI-agent automation
Agents that reason before they act.
LLM-powered agents that read, decide, and act — drafting replies, summarising tickets, routing requests. With approval gates before execution and a paper trail of every decision.
Sample moments · what the user sees
Read
Reads context
Inbox, ticket, document — and reasons over it. Not pattern-matching.
Propose
Drafts actions
With approval gates before execution. Human-in-the-loop where it matters.
Improve
Learns over time
Picks up your team's corrections as preferences for next time.
Typography
Inter + JetBrains Mono
Palette
Jet, cream, ember
Voice
Confident, honest about limits, thoughtful.
Best for
Knowledge work, customer support triage, internal copilots, drafting at scale.
Pick a shape. We'll automate it.
RPA, workflows, and AI agents solve different problems — and most teams need a mix of all three over time. Tell us what eats the most hours each week, and we'll match it to the right tool.